what could have been the steps taken by consumer groups?

● Consumer groups should issue leaflets providing information so as to educate consumers on matters affecting them.

● Consumer groups should press for proper labeling of the products with maximum price to be charged, the contents of the product, especially drugs, side effects if any, of the product etc.

● Organizing movements against the malpractices of manufacturers and traders of the products.

● They should have also supervised whether the government rules and regulations are fully implemented or not and force business organizations to follow the rules.

● On behalf of the consumer they should file a PIL for redressal of consumer grievances.