Ritu is the manager of the northern division of a large corporate house. At what level does she work in the organisation? What are her basic functions?

Ritu is the manager of the northern division of a large corporate house working at the middle-level division. She is a link between the top management and lower management. The basic functions are:

• To interpret the policies formulated by the top management.


• To encourage the workers to achieve the goals.


• To coordinate among the division heads of various departments,


• To ensure that all workers under her department carry out the functions in the best possible way.


• To assign the duties to the workers.


4