The difficulties that would be faced by a customer in the absence of the retail shops are mentioned below:

a. The customer would not have access to the products. There would be no method by which product would reach the customers from the manufacturers whenever required.

b. The customers will not have information about the new product which is available in the local market.

c. The consumers would not have a wide variety of products to choose from.

d. The customer would have to no never long distance to buy the products directly from the manufacturer's warehouse.

e. There would be no after-sales services to the customers.