In an organisation, all the employees take things easy and are free to approach anyone for minor queries and problems. This has resulted in everyone talking to each other and thus resulting in inefficiency in the office. It has also resulted in a loss of secrecy and confidential information being leaked out. What system do you think the manager should adopt to improve communication?
The main problem faced in this organisation is the excessive use of informal communication. A proper chain of communication should be established and only the important information should be passed through this chain. There must be a restriction on employee communication at all levels. It would help to form a disciplined system in the organisation.