Mr. Shantanu is the chief manager of a reputed company that manufactures garments. He called the production manager and instructed him to keep a constant and continuous check on all the activities related to his department so that everything goes as per the set plan. He also suggested him to keep a track of the performance of all the employees in the organisation so that targets are achieved effectively and efficiently.
a. Describe any two features of Controlling highlighted in the above situation. (Goal Oriented, continuous and pervasive – any 2)Answer The two features of controlling highlighted in the above situation are explained below:
a. Goal-oriented: Controlling insurance that the resources of the organizations are being used in the most effective and efficient manner to achieve the predetermined goals.
b. Pervasive: Controlling is a pervasive function. It is the primary function of all the managers. The managers at all the levels- top, middle and lower have to perform this activity.
b. Explain any four points of importance of Controlling.
The importance of controlling is highlighted in the following points:
a.Controlling helps to acheive the desired objectives. and measure the progress towards them. If there is any deviation, the manager may take corrective actions. It keeps the management on the right track.
b. It helps to identify whether or not the standards set are accurate. It keeps a check on the changes taking place in the organisation. It helps to revise the standards set in the context of these changes.
c. The usage of the resources can be controlled and its wastage and spoliage can be reduced. It helps for the optimum utilisation of resources.
d. It ensures that employees know what they are expected to do and what are the standards of performance on the basis of which they will be appraised. It motivates them and helps to contribute positively to the organization.