Every consumer has certain rights and duties:

While going to a shopping mall he should exercise the following duties:

● He should be able to differentiate between branded and duplicate items.

● He should buy goods after checking the expiry date.

● He should check for ISI, AGMARK certification, and buy products which are under guarantee and warranty.

● He must ask for the invoice in the billing counter and help the government by paying taxes.

● He should create consumer awareness organizations and educate the locality people about their rights and duties.