What is the significance of the title? To whom or what does it refer?

The title of the story ‘Quality’ is significant in reference to the central character, Mr Gessler’s, commitment to perfection. Mr Gessler was a perfectionist in his own ways: he used the best leather that lasted long, would labour for long hours and wouldn’t let anybody else touch the boots to maintain the upmost standard of perfection in style and quality.


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