Some instances of consumer behaviour are cited below. Cite the error in consumer behaviour in each case and suggest possible remedies.

a. Buying a bottle of medicine without checking the first date of expiry.


b. Buying sweets weighed with the box.


c. Not asking for a bill from the doctor.

(a) Right to be informed: the consumer has the right to be informed about the defect of the product and expiry of the product. The suggestion is that sue the shopkeeper for selling the product which is out of date with necessary documents, and also he can seek for the replacement of the product.


(b) Right to be informed: The consumer has the right to be informed about the quantity and weight of the product. The consumer can seek to weigh the product before buying the product.


(c) Right to Choice: Consumer has the right to choose whether to continue with the treatment or to ask the bill from the doctor. But bill acts as a document when it comes to seeking Redressal.


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